Activity - Test PunchOut

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FAQ for Integration Testing

What should I do on this page?

Use your procurement system to PunchOut to the Dell test environment, and then step through the test scenarios to validate that the integration was successful. When all of the scenarios have succeeded, confirm and exit, and then you will be able to request the activation of the production environment.

What should I do if my procurement system won't connect to the PremierConnect experience?

Ensure that the login credentials you entered within your procurement system match those that were defined during the set up activity.
Ensure that all of the test environment settings were entered correctly within your procurement system.

What should I do if the standard configurations, products or settings from my Premier page don't match the ones in PremierConnect?

Please contact a Dell expert for further assistance.

What should I do if I encounter some other issue during the test?

If the issue involves settings within your procurement system, then you (or a technical contact for your organization) might be able to rectify it faster than an external contact.

If the issue involves your procurement system software or third-party middleware, you can refer to the documentation for these products and services, or contact the vendors directly.

For further guidance and troubleshooting, see the official Dell resource: PremierConnect B2B Integration Guide (2.8MB)

Or if you would prefer our assistance, you can always contact a Dell expert.

If you have configured your procurement system for the test environment, then you should be ready to test the Dell Punchout Catalog and electronic purchase orders.

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The Dell test environment provides the same user experience that you will see when the production environment is activated. However, during testing, your electronic purchase orders will not be fulfilled or shipped because these are treated as test orders only.

How to Test Your Integration

Please use your procurement system to confirm that all of the below scenarios are functioning as expected. If you encounter issues during testing, please resolve the issues and then re-test. For further guidance and troubleshooting, you may refer to the official Dell resource: PremierConnect B2B Integration Guide (2.8MB)

The Dell PunchOut option within my procurement system successfully connects to the Dell Catalog.
The Dell products and negotiated pricing in the test environment agree with my expectations.
I can add items to my Cart and submit an order requisition that is successfully returned to my procurement system.
I can successfully submit the following test electronic purchase orders to Dell from my procurement system (purchase orders from the test environment will not be processed by Dell and you will not be charged):

A purchase order with a single line item.
A purchase order with multiple line items and quantities greater than one.
One or more purchase orders that use the various shipping addresses we plan to use in production.
(Optional) Test scenarios that are specific to my organization.

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